Shipping policy
Shipping Policy
Last updated: May 2026
All Golden Paws Co. products are made to order and fulfilled by Printify. Please read below to understand our shipping process.
Production Time
Each item is custom-made after your order is placed. Production typically takes 3-7 business days before your item ships.
Shipping Times
| Destination | Estimated Delivery | Cost |
|---|---|---|
| United States | 5-10 business days | At checkout |
| Canada | 10-15 business days | At checkout |
| Europe | 10-20 business days | At checkout |
| Rest of World | 15-25 business days | At checkout |
Tracking
Once your order ships, you will receive a tracking number via email. You can track your package using the link provided.
Delays
Shipping times are estimates and may vary during peak seasons (holidays, sales events). We are not responsible for delays caused by carriers or customs.
Lost or Stolen Packages
If your tracking shows delivered but you haven't received your package, please contact your local carrier first. If the issue persists, contact us at support@goldenpawsco.com and we will work to resolve it.
International Customs
International orders may be subject to customs fees or import duties. These fees are the responsibility of the buyer and are not included in our shipping charges.
Contact Us
Shipping questions? Email support@goldenpawsco.com -- we respond within 24 hours.